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TRACK MY ORDER

Looking to track your order? When your order ships out, you will receive a Shipping Confirmation email from hello@hausgem.com with your tracking number included in it.

The e-mail could take up to 5 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status. 

  1. Enter Your Tracking Code, provided in the Shipping Confirmation Email.
  2. Click the “Track” Button

 

Things to Keep in Mind:

    • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
    • Depending on the destination, the order may take 10 to 30 business days to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country.

Have any questions? Please view our FAQ.

For any further assistance, don’t hesitate to contact us and we’ll be more than happy to assist you.

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