Things to Keep in Mind:

Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment.
This could mean that your package maybe withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.

Order Numbers don’t instantly update with available Delivery Status.

If your tracking number entered shows that it is currently unavailable, do not be alarmed – your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.

Depending on the destination, the order may take 10 - 60 business days to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country.

Have any questions? Please view our FAQ.

For any further assistance, don’t hesitate to contact us and we’ll be more than happy to assist you.